CMS Restoration gets several hundred calls a year to go out and look at houses that either the homeowners or insurance companies want us to take a look and see if there is any water damage in the house. Every once in awhile we will get repeat customers and have to go back out and dry them out again. This job was a repeat customer that we had finished working on last summer and had just finished rebuild when they had a new leak. CMS sent their crew out to inspect where the new damage had occurred and how much.
We found that the source of the leak was in the bathroom ceiling. The pipe froze and then burst pouring water through the ceiling and into the hallway. The ceiling was already broken and fallen when we got there. The water affected half the hallway and into the bedroom closet, but not the bedroom itself. We started on ripping out the pad from the affected rooms, lifting the carpet as we go. After all the pad was ripped out, we laid the carpet back in place to start the drying process. We took baseboards where we found wet drywall.
We set down our drying equipment on all the affected carpet and interior drywall and they were dry in 2 days. Next we tackled the bathroom and found that 3/4 of the shower surround was affected. We had to demo the entire surround because the drywall behind the tile will not get any airflow and will start to grow mold if it isn’t taken care of. We also had to get to the wet insulation that was behind the shower surround. After we demoed the shower surround we took all the wet insulation that we had found. We dried out the bathroom and was done with the water mitigation portion of the job. Turned it over to our rebuild side to put everything back together.